DELIVERY & EXCHANGE POLICY

DELIVERY

Each piece is prepared with care and intention.

As a made-to-order brand, we require 10 business days to prepare and dispatch your order. This timeline allows us to maintain quality, precision, and thoughtful production.

Once your order is ready to dispatch, you will receive a confirmation message with tracking details. Delivery timelines after dispatch may vary slightly depending on location.

Please ensure your shipping details are accurate at checkout. We are not responsible for delays caused by incorrect or incomplete addresses.

We currently offer domestic delivery only.

 

 

EXCHANGE & REFUND POLICY

Due to the made-to-order nature of our pieces, we do not offer exchanges.

Refunds are issued only in the case of a confirmed faulty or incorrect item.

• Item must be unworn, unused, and unwashed

• All original tags must remain attached

• Item must be returned in its original packaging

• No alterations must have been made

If you receive a faulty item, please contact us within 48 hours of delivery, including clear photographs of the issue. Once reviewed and approved, we will arrange a replacement or issue a full refund to the original payment method.

Delivery cost for faulty items will be covered by us.


 

FIT & SIZING RESPONSIBILITY

We encourage reviewing our sizing guide carefully prior to purchase. As each piece is made specifically for you, refunds are not available for incorrect size selection.

If you require assistance selecting your size, we are happy to guide you before you place your order.